You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t update iOS on iPhone 7. It says not connected to internet but I am

How to update when get not connected to internet error message

Posted on Apr 13, 2021 3:11 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2021 3:41 AM

You must have a stable Wi-Fi connection.

Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.

1 reply

Can’t update iOS on iPhone 7. It says not connected to internet but I am

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.