Apple remote stopped working

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Sb50win Author

Level 1

8 points

Apple remote stopped working

Remote stopped working. Have charged remote, plugged and unplugged every available cable. Nothing works! Help.

Apple TV 4K, tvOS 14

Posted on Apr 5, 2021 10:56 AM

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Answer 1

Top-ranking reply

rkaufmann87

Level 10

143,682 points

Apr 5, 2021 12:07 PM in response to Sb50win

Please begin troubleshooting your remote with Apple TV remote troubleshooting

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Answer 2

rkaufmann87

Level 10

143,682 points

Apr 5, 2021 1:27 PM in response to Sb50win

Try unplugging the Apple TV from it's power source for 2-3 minutes and then retest. If you still have trouble, please give AppleCare a call. AppleCare contact Information

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Answer 3

Sb50win Author

Level 1

8 points

Apr 5, 2021 1:18 PM in response to rkaufmann87

I did that before I ever looked for help here. None of the suggestions worked.

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Apple remote stopped working

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