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jhossy Author

Level 1

4 points

iPhone Face ID

What should I do if my iPhone says unable to activate Face ID?

iPhone XS Max, iOS 14

Posted on Mar 29, 2021 11:09 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,058 points

Posted on Mar 29, 2021 11:37 PM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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iPhone Face ID

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