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My Face ID is not working

My Face ID is not working on my iPhone 12 max phone. I reset the Face ID and reboot my phone and it's still not working


iPhone 12 Pro Max, iOS 14

Posted on Mar 16, 2021 8:44 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2021 9:38 AM

abramskc wrote:

My Face ID is not working on my iPhone 12 max phone. I reset the Face ID and reboot my phone and it's still not working

Follow all steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

1 reply

My Face ID is not working

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