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Custom Audio Setup says not an Apple or Beats device

Powerbeats3 Wireless is not considered an Apple or Beats compatible device for “Custom Audio Setup.” Is that an error in setup or it is true that this device is incompatible?

Posted on Mar 11, 2021 9:28 AM

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Posted on Mar 11, 2021 10:43 AM

Headphone Accommodations works with these headphones:

  • AirPods Max
  • Apple EarPods (with 3.5 mm Headphone Plug or Lightning Connector)
  • AirPods (2nd generation)
  • AirPods Pro
  • Powerbeats
  • Powerbeats Pro
  • Beats Solo Pro

Customize headphone audio levels on your iPhone or iPad - Apple Support

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Custom Audio Setup says not an Apple or Beats device

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