You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

get invoice for old purchase

I am trying to get a copy of the invoice for a macbook pro I purchased from the Apple store in 2015. I have the serial number of the product.

Any thoughts?

Many thanks!

Posted on Mar 10, 2021 7:01 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2021 7:56 AM

Hello Dandy,


For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" - https://support.apple.com/HT202711


1 reply
Question marked as Top-ranking reply

Mar 10, 2021 7:56 AM in response to Dandy2468

Hello Dandy,


For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" - https://support.apple.com/HT202711


get invoice for old purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.