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Level 1

4 points

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I dropped my phone and now it will not turn on. It also feels really hot. I do not know what to do. Apple will not connect on my Mac to set up an appointment.

iPhone 11 Pro Max, iOS 14

Posted on Feb 16, 2021 11:43 PM

Top-ranking reply

MrBill3

Level 10

104,092 points

Posted on Feb 17, 2021 6:05 AM

Hello,

You can start here: If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

However, you should have it checked: Apple - Find Locations

Note: if it is hot, and not merely warm, it should not be used:

Good luck.

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