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abia888 Author

Level 1

4 points

Face ID

So when I first go my iPhone the Face ID worked fine but the after a few days it stoped working. Then when I went into settings to re add my face it would never set and would say “move iPhone higher or move iPhone lower ” endless.I have tried everything from restarting my iPhone, update it to the newest version, cleaned my Lens, took of my screen protection, checked the ID cam, also the green light on the right top corner still shows so i know it works. But it still says “move iPhone higher and move iPhone lower ” ENDLESSLY!!! Please help me

Posted on Feb 9, 2021 11:34 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,018 points

Posted on Feb 10, 2021 3:05 AM

Know more here --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...

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Face ID

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