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atunaisa Author

Level 1

4 points

Appreciate assistance as I have changed my payment card and I need to purchase

I have changed my payment visa card

and my account is blocked

can you assist please

Posted on Feb 6, 2021 6:32 AM

Top-ranking reply

Rafael Scheid

Level 5

5,346 points

Posted on Feb 6, 2021 6:41 AM

To update you payment information Change, add, or remove Apple ID payment methods - Apple Support

About locked accounts

Apple ID If your Apple ID is locked or disabled - Apple Support

iTunes and App Store If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

I'd advise you not to deal with it if it isn't clear for you. Just give Apple Support a call and they'll help you get everything in order. They have the proper access to your account to help you with it.

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Appreciate assistance as I have changed my payment card and I need to purchase

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