You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hi,
I bought an iPhone 11 Pro and after 8 days of very careful use notice several scratches in the glass. I have had iPhones since 2008 and never had a problem, never broke or scratched the glass. Have now read about this being a problem on this specific model of iPhone, which was supposed to have the best glass of all!
How can I get my phone exchanged or glass fixed?
iPhone 11 Pro, iOS 13
To get it fixed you can take the iPhone to a local repair shop it would be way cheaper than taking it to a big repair shop or to you can report it to apple and scenic it has been a big deal they can put a recall the model
Cosmetic damage is not covered by the warranty nor are accidents.
You can not get it repaired or replaced.
A "local shop" does not have the correct display and third party repairs void the warranty.
Scratches from nowhere!
