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my account is disabled in itunes and app store

When I try to update or download an App.

I get a pop up message:

” your account has been disabled in iTunes and App Store “

I tried changing my password but that didn’t work.

what can I do?

it used to work, now it doesn’t

Any help would be greatly appreciated.


*besides calling customer service

Thank you


Posted on Jan 29, 2021 11:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 11:38 PM

Hi Quin3333. Sorry to hear about the issue. You will need to call AppleCare and speak with Media Services in order to resolve this issue. https://support.apple.com/en-us/HT201232

1 reply

my account is disabled in itunes and app store

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