Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Breach on account

I received a call stating our iCloud on our devices has been breached! I call number back and can not understand them! Not sure this is real or not! Also one of our accounts was a charged from Apple! Need to straighten this out

iPhone 8 Plus

Posted on Jan 24, 2021 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2021 11:03 AM

Rktmncolsen6 wrote:

I received a call stating our iCloud on our devices has been breached! I call number back and can not understand them! Not sure this is real or not! Also one of our accounts was a charged from Apple! Need to straighten this out



Recognize and avoid phishing messages, phony support calls ...


If you think you have an issue— do not hesitate to Contact Apple/


Contact Apple About Security Issues - Apple Support

https://support.apple.com/en-us/HT201220


Contact Apple for help with Apple ID account security - Apple Support

https://support.apple.com/en-us/HT204169


1 reply
Question marked as Top-ranking reply

Jan 24, 2021 11:03 AM in response to Rktmncolsen6

Rktmncolsen6 wrote:

I received a call stating our iCloud on our devices has been breached! I call number back and can not understand them! Not sure this is real or not! Also one of our accounts was a charged from Apple! Need to straighten this out



Recognize and avoid phishing messages, phony support calls ...


If you think you have an issue— do not hesitate to Contact Apple/


Contact Apple About Security Issues - Apple Support

https://support.apple.com/en-us/HT201220


Contact Apple for help with Apple ID account security - Apple Support

https://support.apple.com/en-us/HT204169


Breach on account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.