What do I do if the slide prompt on my iPad won’t slide to power off?

What do I do when the slide to power off button doesn’t slide?

iPad, iPadOS 14

Posted on Jan 21, 2021 5:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2021 5:17 AM

Try a "forced" restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Jan 21, 2021 5:17 AM in response to JaniceReardon

Try a "forced" restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What do I do if the slide prompt on my iPad won’t slide to power off?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.