My contacts disappeared and I need help getting them back
How do I get my contacts back? Whenever I go into contacts all it says is my card.
Also, I can’t seem to add new contacts.
iPhone 7 Plus
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
How do I get my contacts back? Whenever I go into contacts all it says is my card.
Also, I can’t seem to add new contacts.
iPhone 7 Plus
Hi there, Kiki5913,
No worries and you're most welcome. We're glad that you were able to import your contacts to iCloud and can see them there now. On your iPhone, you can go to Settings > [Your Name ] > iCloud and check that you have Contacts enabled here.
The steps outlined here may help as well: If your iCloud Contacts, Calendars, or Reminders won’t sync
Best regards.
Hi there, Kiki5913,
No worries and you're most welcome. We're glad that you were able to import your contacts to iCloud and can see them there now. On your iPhone, you can go to Settings > [Your Name ] > iCloud and check that you have Contacts enabled here.
The steps outlined here may help as well: If your iCloud Contacts, Calendars, or Reminders won’t sync
Best regards.
HI Kiki5913,
Welcome to the Apple Support Communities!
We understand that you're unable to access any of your Contacts. If you're using iCloud Contacts, we'd recommend that you follow the steps outlined here for help to restore them: If you accidentally deleted your calendars, bookmarks, or contacts from iCloud
What happens specifically when you attempt to add a new contact? Do you see an alert? If so, what does it say?
Cheers!
Got it, Kiki5913,
You can import your contacts via a vCard to iCloud so that you can store them in iCloud. Here's a great resource which will show you how: Import a contact on iCloud.com
Take care!
Hello, thank you for the advice, but it didn’t seem to work for me.
I don’t think I accidentally deleted my contacts because a few days ago they came back, but were gone the next day.
Whenever I try to add a new contact, I don’t see an alerts and it doesn’t show up or save my added contacts.
But, thank you for trying to help me!
You're welcome, Kiki5913,
Are you using iCloud to store your Contacts? If so, were you able to restore them by following the steps by signing into iCloud via a web browser on a computer?
Are you using a different email address to store your Contacts? You can go to Settings > Contacts > Default Account to help you to determine which account you're using.
Best regards.
Hello, I have some answers to your questions,
I think my contacts were not saved or stored on iCloud, because when I restored older versions of my iCloud contacts, nothing was in it or restored.
I know one of my email address has my contacts saved since it is a google account, but I also used that same account to make my Apple ID, so I assumed it would be automatically saved on iCloud, but it isn’t.
So, I have a quick question, is there a way to transfer google info, like contacts into iCloud, so it can save on my contacts.
Have a great day
Sorry, for responding late. I followed the steps using that link and my contacts are saved, but they won’t show phone, so is there a way to make my contacts appear on my phone?
Thank you for the help and have a good day
Sorry again, for not responding. I tried syncing my contacts, but it still wouldn’t work. So, I was fed and just decided to reset my phone to the beginning screen and it worked! My contacts are finally here and my phone has finally stopped acting weird. I’ll like to thank everyone for helping me out and I hope you guys have a nice day!
My contacts disappeared and I need help getting them back