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juana39 Author

Level 1

4 points

touchscreen unresponsive

How can i fix my unresponsive iPhone touchscreen?

iPhone XS

Posted on Jan 11, 2021 9:03 PM

Top-ranking reply

Axel Foley

Level 10

150,090 points

Posted on Jan 11, 2021 9:18 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Please have your iPhone examined at the Appel Store or at an Authorized Service Center. If they are closed due to the pandemic then you can ➔ Contact Apple for support and service - Apple Support

Axel F.

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touchscreen unresponsive

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