Airpods double tap does wrong action

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Airpods double tap does wrong action

Brand new AirPods and set them up so double tap on Left is Pause/Play, and double tap on right is Next Track.

This works fine for awhile, and then something happens and then all of the sudden double tap on left ALSO becomes Next Track, and does not Pause/Play (they both become the same action).

If you change the action for the left to something else, and then back to Pause/Play it will work again, but within a day it will revert to both being Next Track.

Is this an AirPod issue or an iPhone issue? Should I take the AirPods back to Apple and exchange them?

Posted on Jan 11, 2021 4:26 PM

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Answer 1

chuck_3rd

Community Specialist

Jan 13, 2021 2:27 PM in response to Squeak825

Hey there Squeak825,

We understand the adjustments you've made to the double-tap settings for your AirPods is not holding. We'll be happy to help.

To begin, let's make sure your iPhone is fully up-to-date. Use the steps here: Update your iPhone, iPad, or iPod touch

If you're already up-to-date, let's complete a standard restart with the steps here: Restart your iPhone

Afterwards, let's also reset your AirPods. Use the steps here: Reset your AirPods

We hope this helps. Cheers!

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Airpods double tap does wrong action

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