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Whenever I try to make a purchase with my gift card it says unknown error

when I try to make a purchase with gift card it just says unknown error

Posted on Jan 11, 2021 2:54 PM

Top-ranking reply

Dah•veed

Level 9

65,659 points

Posted on Jan 12, 2021 9:33 AM

You need to redeem the gift card so that your account shows a credit balance before you can use the money.

M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

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Whenever I try to make a purchase with my gift card it says unknown error

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