None of my cameras are working remotely in the HomeKit app

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Level 1

4 points

None of my cameras are working remotely in the HomeKit app

I cannot get remote access to my HomeKit Cameras. I own 4 Logitech cameras (2 are HomeKit specific), but my 2 Logi-specific cameras are working completely fine in the Logi app. What am I doing wrong?

I technically have 3 active hubs (2 which have been moved to a different house during construction)

1 HomePod

1 AppleTV 4K

1 AppleTV HD

(1 HomePod, and 1 Apple TV 4K have been temporarily removed 3 weeks ago... but this does not seem related).

P.S. Why isn't HomeKit a "topic?"

Posted on Jan 7, 2021 12:13 PM

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Answer 1

Top-ranking reply

judysings

Community Specialist

Jan 10, 2021 10:29 AM in response to Rohrkm

Hello Rohrkm,

It sounds like you may have an issue with HomeKit and your accessories.

Here's a great article to help out: Add a HomeKit accessory to the Home app

If you need further help, feel free to reach back out to the Community or our team here: Get Support

Take care!

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Answer 2

Rohrkm Author

Level 1

4 points

Jan 10, 2021 1:49 PM in response to Rohrkm

UPDATE: Allow me to clarify... none of my other HomeKit items are giving me trouble (door sensors, switches, lamps.

The only issues are related to the camera.

I have an Orbi Mesh system (wifi 6).

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Answer 3

Rohrkm Author

Level 1

4 points

Jan 10, 2021 1:52 PM in response to Rohrkm

I performed a manual reset of my WIFI system. This appears mot have fixed the issue because I remotely have regained remote-access to my cameras.

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Answer 4

Rohrkm Author

Level 1

4 points

Jan 10, 2021 1:50 PM in response to judysings

(redacted) duplicate posts).

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None of my cameras are working remotely in the HomeKit app

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