Ongong mac support
How do I get ongoing mac technical support?
iMac 21.5″, macOS 11.1
Question marked as
Top-ranking reply
Start here: https://support.apple.com/mac
If you are buying a new mac or have a new mac (less than a year old) you can get AppleCare+ to extend phone support out to 3-years. Otherwise start a chat support ticket or schedule a genius bar appointment if/when needed.