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Fernando294 Author

Level 1

4 points

Can't Start Up

Hello, Yesterday update my iMac, but something wrong with that.

iMac turns slow and then turned off .

Now I can't start up. I have try recovery method (Command +R) but doesn't work.

Can you help me with this?

iMac 27″, macOS 10.15

Posted on Dec 30, 2020 3:24 PM

Top-ranking reply

rkaufmann87

Level 10

144,120 points

Posted on Dec 30, 2020 4:30 PM

Likely a totally failed HD or some other piece of hardware. Please follow the steps in If your Mac won't turn on and if you still cannot get it to launch, please take it to your local Apple Authorized Service Provider to be diagnosed.

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Can't Start Up

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