macbook pro crashes on instal

karharte wrote:

I have a friend that has a MBP 15" from mid 2015. It crashed during a Zoom call. He managed to reinstall the OS, but it crashed again using Lightroom. Now when he tries to reinstall OS the computer crashes on install, and the screen fills upp with colored, horizontal lines.

Is the unit broken or is this fixable? The display works for a little while before becoming distorted.

Thanks.

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )

“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

karharte wrote:

Thanks for answering. He's asked if I wants to buy it. Should I do that before checking it? :)

?

Say what— you want to buy a broken machine in the off chance you can have it repaired reasonably?

Repaired at what price(?), buy it at what price(?)— as you can see there is no way I can answer this question.

good luck with your decision making process.

Buy alternatives for Mac:

https://www.apple.com/us/shop/goto/special_deals

Great Deals on Used, Refurbished and New Apple MacBook ...

https://www.refurb.me/en-us

https://www.macprices.net/macbookpro.shtml

https://www.decluttr.com/us/store/category/computers-and-accessories