You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to remove passcode or reset passcode on my ipad

how to remove passcode or reset passcode on my ipad

iPad Air 2, iPadOS 14

Posted on Nov 5, 2020 4:50 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2020 4:52 AM

Use these instructions, keeping in mind that if you don't have a backup, all data will be lost on your device, except the one you eventually synced to iCloud:--> If you forgot the passcode on your iPad, or your iPad is disabled

Regards

Giulio

2 replies

Nov 5, 2020 5:04 AM in response to cheticamp1309

Unless you can still access the iPad, you’ll not be able to reset or remove the existing Passcode. Instead, the device must be restored.


If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


If you intend to reuse the iPad with a different AppleID, you would be well advised to prepare it properly for reuse - as this will ensure that the Activation Lock associated with the original AppleID is removed, along with all data and other sensitive information:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

how to remove passcode or reset passcode on my ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.