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Level 1

4 points

I'm trying to activate my wife old iPhone 7 but is asking me for a password from the lock screen we don't remember it how can I aces it?

my wife's old iPhone 7 is asking for a passcode from the lock screen. she hasn't used this phone for over 2 years and I remember we has set it to factory reset. how can I access it?

Posted on Oct 24, 2020 11:50 PM

Top-ranking reply

David McKinlay

Level 7

23,158 points

Posted on Oct 25, 2020 2:33 AM

Apple provide one solution here, but it involves wiping the phone's data then restoring it from a backup.

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I'm trying to activate my wife old iPhone 7 but is asking me for a password from the lock screen we don't remember it how can I aces it?

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