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Problem getting search results with apple music

Hello,

When using my MacBook Pro in apple music and searching for a song, do not get any results, blank screen. When my iPhone or Ipad its all good. I am signed in and online. thank you for any assistance


Cheers,


BHjets

MacBook Pro 13″, macOS 10.14

Posted on Oct 20, 2020 1:54 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2020 9:17 AM

Hello.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues when attempting to search for content in Apple Music. Specifically when using Apple Music with your MacBook Pro. If this is the case, we'd like to look into this with you.


Let's try quitting the Music app and restarting your MacBook Pro to see if that helps. Just in case, the following resources can help you. Please check out these links:


How to force an app to quit on your Mac

Log out, sleep, restart, or shut down your Mac


Additionally, if you have any pending updates available for your MacBook Pro, you might want to install those updates. Keeping your device fully updated can help resolve various issues you might experience.


Back up your Mac with Time Machine

Keep your Mac up to date


We hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Oct 26, 2020 9:17 AM in response to Bhjets

Hello.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues when attempting to search for content in Apple Music. Specifically when using Apple Music with your MacBook Pro. If this is the case, we'd like to look into this with you.


Let's try quitting the Music app and restarting your MacBook Pro to see if that helps. Just in case, the following resources can help you. Please check out these links:


How to force an app to quit on your Mac

Log out, sleep, restart, or shut down your Mac


Additionally, if you have any pending updates available for your MacBook Pro, you might want to install those updates. Keeping your device fully updated can help resolve various issues you might experience.


Back up your Mac with Time Machine

Keep your Mac up to date


We hope this information is useful. Kind regards.

Problem getting search results with apple music

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