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Request for Refund of purchased app / Apowermirror

Hello. I have requested a refund for a certain app but there was no response from the team.

Please advise.

iPhone 11 Pro Max, iOS 14

Posted on Oct 19, 2020 10:39 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2020 10:43 PM

Hello, rithchandmanuellag.


Thank you for choosing Apple Support Communities.


From what you've described, it sounds like you're having trouble with requesting a refund, I'd love to help.


First, I'd like to mention that we are end users like you, not Apple.


Now, make sure you followed the correct steps when requesting a refund, as stated in this article by Apple:


Request a refund for apps or content that you bought from Apple - Apple Support


If you're certain that you've followed all of the correct steps, review this article:


How long refunds from the App Store or other Apple services take – Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Oct 19, 2020 10:43 PM in response to ritchandmanuellag

Hello, rithchandmanuellag.


Thank you for choosing Apple Support Communities.


From what you've described, it sounds like you're having trouble with requesting a refund, I'd love to help.


First, I'd like to mention that we are end users like you, not Apple.


Now, make sure you followed the correct steps when requesting a refund, as stated in this article by Apple:


Request a refund for apps or content that you bought from Apple - Apple Support


If you're certain that you've followed all of the correct steps, review this article:


How long refunds from the App Store or other Apple services take – Apple Support


Take care.

Request for Refund of purchased app / Apowermirror

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