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Apple care question

I have apple care+. I just got my son's phone replaced for $100 last weekend. He dropped it and it shattered yesterday. Will AppleCare work again?

iPhone 11, iOS 14

Posted on Oct 18, 2020 5:29 PM

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Posted on Oct 18, 2020 5:44 PM

Apple has amended AppleCare+ to two incidents every 12 months:


AppleCare+ for iPhone includes up to two incidents of accidental damage protection every 12 months.3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service4 and 24/7 priority access to Apple experts by chat or phone.2

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Oct 18, 2020 5:44 PM in response to KiltedTim

Apple has amended AppleCare+ to two incidents every 12 months:


AppleCare+ for iPhone includes up to two incidents of accidental damage protection every 12 months.3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service4 and 24/7 priority access to Apple experts by chat or phone.2

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Oct 18, 2020 5:42 PM in response to DDM4v2

You get two incidents of accidental damage in a twelve month period, so they will. If I were you, I'd invest in a heavy duty iPhone case, such as an Otter Box Defender going forward.


https://www.amazon.com/s?k=otterbox+defender&hvadid=77927937945308&hvbmt=be&hvdev=c&hvqmt=e&tag=mh0b-20&ref=pd_sl_6j9jo2j111_e

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