My new iPhone SE will not connect to my car. Parrot CK3100

Question

Clement2020 Author

Level 1

10 points

My new iPhone SE will not connect to my car. Parrot CK3100

I recently changed my phone from iPhone 6s to the SE. It will not bluetooth connect with my in car phone which is a parrot CK3100. Any ideas please

Posted on Oct 12, 2020 10:55 AM

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Answer 1

MoonJ.

Community Specialist

Oct 17, 2020 10:06 AM in response to Clement2020

Clement2020,

We appreciate those additional details regarding your iPhone and Parrot CK3100.

From here, we'd like to have you follow the steps listed in the next article for some additional help: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch

If still experiencing issues after going through those steps, we'd recommend reaching out to Parrot's support directly using this link here: Contact customer service

Have a great weekend!

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Answer 2

Jeff_W.

Community Specialist

Oct 16, 2020 7:13 PM in response to Clement2020

Hey there Clement2020,

We understand you're having issues with connecting your iPhone SE to your Parrot CK3100, and we'd be happy to help.

To get started, are you able to connect your iPhone with other Bluetooth devices?

If so, let's check if there are any updates available for your Parrot CK3100 using this link here: How to update my Parrot CK3100

After checking for updates, you can follow the steps listed in the next link to pair your iPhone with your Parrot CK3100: How to pair your phone with your parrot CK3100

Have a great weekend!

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