You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Drewlo Author

Level 1

8 points

Iphone Set UP

Hello,

When I try to set up my new iphone 11, it makes me do a software update. I download the update, but it wont let me install it, as theres a spinning "thing" next to the install now. Is there any fix to this?

Posted on Sep 23, 2020 2:19 PM

Top-ranking reply

sberman

Level 10

268,839 points

Posted on Sep 23, 2020 2:22 PM

Force restart the iPhone.

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the power button until the Apple logo appears

View in context

Iphone Set UP

Similar questions