You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to receive messages on ipad 3

Lost the ability to receive messages on iPad. Any suggestions?


iPad Air 2, iPadOS 13

Posted on Sep 16, 2020 6:23 PM

Reply
4 replies

Sep 16, 2020 6:53 PM in response to GrammaPO

I would recommend doing the following:

1. Turn off both FaceTime and iMessage on all your devices (assuming you also have an iPhone, another iPad, iPod touch, or Mac).

2. Wait fifteen minutes or so.

3. Turn on iMessage and FaceTime on each device again.

4. If you have an iPhone, tap “Use Apple ID for iMessage/FaceTime” in iMessage/FaceTime settings on the iPhone. Otherwise, skip this step.

5. At this point, everything should work!


Let me know if you require more detailed instructions on how to do this.


unable to receive messages on ipad 3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.