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janakor Author

Level 1

4 points

Payment

24.08

my account was charged for Apple Music

but I don’t have a subscription for this

iPhone 11, iOS 13

Posted on Sep 14, 2020 6:45 AM

Top-ranking reply

mattia245

Level 4

996 points

Posted on Sep 14, 2020 6:59 AM

Hi,

Is your screenshot taken by your credit card account balance? If yes, try to verify on the ITunes Store...

Have you just verified through these recommendations:

Find out whether the charge was for a recent purchase or group of purchases
Find out if the charge was for a subscription that was renewed
Check whether a family member has made a purchase
Check whether you’ve bought something using another Apple ID

If it is confirmed that it is an undue charge I think you could contact Apple Support.

--- > https://support.apple.com/en-gb/HT201382

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