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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
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I have smart playlists to show me most played songs in a certain genre in my library the last x many months and I have it sorted to be play order by play count. This has worked perfectly until some of the recent iOS 13 updates to Apple Music on iOS. I have synced & unsynced the library and that didn't work. Is this a known issue or is there a fix?
iPhone XS
Thanks for reaching out to the Apple Support Communities, chunkdeuce!
It sounds like you’re having an issue with the Smart Playlist not matching on your iOS device when synced from your computer. Since this is an issue with a Smart Playlist, we suggest checking out this article to Create a Smart Playlist in Music on Mac. Follow the steps to change a Smart Playlist by clicking Edit Rules. If there is no limit set, please set the limit to “Limit to 1000 items selected by most often played”. Once that has been set, try to sync the playlist again and see if the issue is still going on.
Let us know the results and have a terrific day!
Thanks for reaching out to the Apple Support Communities, chunkdeuce!
It sounds like you’re having an issue with the Smart Playlist not matching on your iOS device when synced from your computer. Since this is an issue with a Smart Playlist, we suggest checking out this article to Create a Smart Playlist in Music on Mac. Follow the steps to change a Smart Playlist by clicking Edit Rules. If there is no limit set, please set the limit to “Limit to 1000 items selected by most often played”. Once that has been set, try to sync the playlist again and see if the issue is still going on.
Let us know the results and have a terrific day!
Custom Smart Playlists order wrong on iOS vs Apple Music
