Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

disabled

my phone says itunes and app store have been disabled


iPhone 11, iOS 13

Posted on Sep 5, 2020 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2020 11:47 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

2 replies
Question marked as Top-ranking reply

Sep 5, 2020 11:47 AM in response to Joselito1997

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.