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AnKre Author

Level 1

4 points

phone back up issue

I upgraded my iCloud storage about two weeks ago on my iPhone 6s. I continuously get the message that my phone has not backed up, and won't do so unless it is connected to power, to WiFi and is locked. I have done all of this and still get the message. What am I missing?

iPhone 6s Plus, iOS 13

Posted on Aug 20, 2020 10:30 AM

Top-ranking reply

zinacef

Level 10

88,473 points

Posted on Aug 20, 2020 2:00 PM

See -- If you can't back up to iCloud or restore from iCloud backup failed - Apple Support.

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phone back up issue

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