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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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Hi I got a new phone after my old one fell into the swimming pool. Icloud has downloaded my photos but not videos. How do I get the videos?
iPhone X, iOS 13
You could leave it plugged in to power and connected to WiFi to see if they will eventually sync to the device.
You could leave it plugged in to power and connected to WiFi to see if they will eventually sync to the device.
Is the new device plugged in to power and connected to WiFi?
Yes it has been thank you. I’m thinking perhaps they just haven’t been saved?
videos not downloading from iCloud but photos have
