You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Changing passcode

My son forgot his passcode and his lock screen now says connect to iTunes, what should I do, is there a way to change the passcode using the Apple family feature as we are signed up for that or if not what should I do, also is there a way to connect it to WiFi if it’s locked out

Posted on Aug 16, 2020 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2020 3:25 PM

Follow the instructions here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

1 reply

Changing passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.