Level 1

4 points

iPhone gone black

Hello I woke up to my phone being completely black. Won’t turn on at all. It’s a brand new phone. I have tried to hold down the the side buttons and have had no luck

iPhone 11, iOS 13

Posted on Aug 14, 2020 11:06 PM

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1 reply

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Rudegar

Level 10

179,760 points

Aug 15, 2020 12:15 AM in response to NicoleDel91

you have to hold both side and home down

Force restart iPhone - Apple Support

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iPhone gone black

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