You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dana007 Author

Level 1

4 points

My iphone is stuck on the apple screen

My husband went to use his phone today and it is stuck on the apple screen. I think it is 6s (all it says is s on back). Anyway, how can I get it to reboot (I tried restarting and hard reboot pin).

Posted on Aug 13, 2020 4:00 PM

Top-ranking reply

mal999

Level 1

11 points

Posted on Aug 13, 2020 4:02 PM

Click and hold volume down button for 10 sec and release then do the same for volume up and release then hold power button until screen appears black

View in context

My iphone is stuck on the apple screen

Similar questions