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feroz130 Author

Level 1

4 points

phone is not shutting off

Hi My wife iphone 8 Plus is not shutting down or allowing us to do anything

Posted on Aug 12, 2020 7:41 AM

Top-ranking reply

ProustGiulio

Level 10

209,082 points

Posted on Aug 12, 2020 7:58 AM

See this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

keeping in mind that you can turn it off also going to Settings>General>Shut Down... (the last option at the very bottom).

Regards

Giulio

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phone is not shutting off

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