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Level 1

4 points

Why isn’t my music and photos not going to Icloud my phone is still showing space full

I purchased more storage but my phone is still showing storage full and won’t let me operate most of my apps

iPhone 7 Plus, iOS 13

Posted on Aug 8, 2020 5:38 PM

Top-ranking reply

Level 8

43,500 points

Posted on Aug 8, 2020 8:02 PM

Blizup05 wrote:

I purchased more storage but my phone is still showing storage full and won’t let me operate most of my apps

iCloud is a syncing service, not off device storage.

Your music and photos will not "move" to iCloud. If you device is full, you need to remove content or enable optimization fpr photos.

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