You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad air2 startup

My current iPad Air has battery issues & due to cost of replacing battery, I bought a refurbished iPad Air2. Startup was going well until copying Apps & other data from my old iPad to the new. Was copying from iCloud but list of devices didn’t seem to include my device & wound up copying from my wife’s iPad which has very few Apps & Kindle books are hers. Question: If, under General, I “Erase all content and settings” , would the device revert to a new startup mode or get me deeper in doo doo? First, I tried “Reset all settings” but now can’t seem to do anything including logging into our personal WiFi. HELP!

iPad Air, iOS 12

Posted on Aug 3, 2020 12:41 PM