Importing Photos Not Working With Catalina

Since upgrading my MacBook Pro to Catalina I cannot import photos to Photos.

Cannot import from email

Cannot import from my Canon Camera USB

Cannot import from iPhone XR

Has anyone encountered this same problem? Even if not, do you have a suggestion for solving my problem?

MacBook Pro 13″, macOS 10.15

Posted on Aug 2, 2020 7:14 AM

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1 reply

Old Toad

Level 10

215,346 points

Aug 2, 2020 8:48 AM in response to NoviceForSure

Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and test there to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

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Importing Photos Not Working With Catalina

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