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candranette Author

Level 1

4 points

Locked ITunes Account

How do I unlock my ITunes Account? I’m trying to purchase more storage.

iPhone XS Max, iOS 13

Posted on Jul 28, 2020 12:08 PM

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Top-ranking reply

Level 8

39,487 points

Posted on Jul 28, 2020 12:11 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,487 points

Jul 28, 2020 12:11 PM in response to candranette

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

Reply

Locked ITunes Account

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