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Grey box with lines on my home screen

How can I get rid of the box, it is covering some apps

iPhone XS

Posted on Jul 22, 2020 11:37 PM

Reply
1 reply

Jul 26, 2020 2:54 PM in response to Linniebinnie

Hey there Linniebinnie,


Thanks for reaching out to Apple Support Communities. We understand there is box with lines covering the apps on the Home screen of your iPhone. We’ll be happy to help.


This sounds like it could possibly be an Accessibility feature or or an app that isn’t showing the correct icon.  


Did you recently turn on any Accessibility feature? If so, turn the feature back off and see if this resolves the issue. 


If this is an app icon, try removing the app from your iPhone, then restart and reinstall the app:


How to delete apps on your iPhone, iPad, and iPod touch

Restart your iPhone


If this doesn't help, could you provide us with a screenshot of what you're seeing? This link can help you take a screenshot:


Take a screenshot on your iPhone


Take care.

Grey box with lines on my home screen

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