Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Account to be locked out

Apple emailed me stating that due to the change in method of payment, my account will be locked out. I did not make any change.

iPad, iPadOS 13

Posted on Jul 20, 2020 12:37 PM

Reply
3 replies
Sort By: 

Jul 20, 2020 1:24 PM in response to MargiLiberaci

I think it's a scam.


About Email and Other Scams


Apple always addresses you by your name or the name they have on file for you.  The Email will be from apple.com or itunes.com. Email addresses can be spoofed. You can go to Mail > View > Message > Show all Headers to see more. Apple Emails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.


Avoid Scams


  1. Identify and report phishing emails and other suspicious messages
  2. Annual Reminder- Watch out for email Phishing Scams
  3. Identifying fraudulent "phishing" email
  4. Beware of Browser Pop-Up Tech Support, Phishing Scams
  5. Phishing & Other Suspicious Emails
  6. Avoid phishing emails, fake 'virus' alerts, phony support calls, & other scams
  7. Phony "tech support" - "ransomware" popups and ... | Communities


Report phishing email to abuse@apple.com.


Reply

Jul 20, 2020 4:02 PM in response to MargiLiberaci

I assume you did not provide any information to the scammer. But, if you did, then


Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

Reply

Apple Account to be locked out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.