My Face ID stopped working

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Sandyc29 Author

Level 1

8 points

My Face ID stopped working

my Face ID is no longer working.

iPhone 11 Pro Max, iOS 14

Posted on Jul 12, 2020 12:17 AM

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Answer 1

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Chris Turk

Level 4

1,617 points

Jul 12, 2020 12:22 AM in response to Sandyc29

Hi Sandy

If Face ID isn't working on your iPhone or iPad Pro

https://support.apple.com/en-gb/HT208114

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Answer 2

Sandyc29 Author

Level 1

8 points

Jul 12, 2020 12:35 AM in response to Chris Turk

Hey Chris, I’ve tried everything and even resetting my phone but nothing has worked. I do feel as if my true depth camera has stopped working because I can no longer set up my Face ID on my phone.

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My Face ID stopped working

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