You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes account is disabled

How do I fix my iTunes account from being disabled?

-My phone will not allow me to download apps.

iPhone XR, 13

Posted on Jul 8, 2020 11:01 AM

Top-ranking reply

Ferd II

Level 10

104,779 points

Posted on Jul 8, 2020 11:05 AM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

View in context

iTunes account is disabled

Similar questions