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messages not sending, apps crashing, data not deleting

Hello, I am having multiple issues with my iphone XR.


The first of these issues is with my imessages. My messages have not been sending, when I try to send a message it loads for a long time and does not send at all. I also haven't been receiving messages that are sent to me. I tried turning off my imessage settings and restarted but this didn't solve anything.


The second of my issues is apps crashing. When I try to open an app it shows a lack screen sometimes it loads and the app starts but sometimes it crashes and closes.


I thought these issues were due to insufficient storage as my phone keeps alerting me about my storage. I tried deleting videos, pictures messages and apps to make space but most reappear and I am unable to delete anything. When trying to free up space I plugged in my phone to my computer not sure if this is correlated.


I would like to avoid a factory reboot if possible. Please send any suggestions. Thank you!

iPhone XR, iOS 13

Posted on Jul 6, 2020 9:36 AM

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messages not sending, apps crashing, data not deleting

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