Disney + on Apple TV

I subscribed for Disney yesterday through iTunes and was able to use it yesterday but cannot do so today. I still see it in my subscriptions

Apple TV HD, 13

Posted on Jul 4, 2020 9:30 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 4, 2020 9:56 AM

Even if you subscribe to Disney+ through iTunes, you still need to log into the Disney site with the credentials you set up for Disney. If you can't remember what they are, try logging in from your computer. They should have a forgot password function.


Also, check to see if you got any confirmation emails from Disney.

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 4, 2020 9:56 AM in response to Bimini Boy

Even if you subscribe to Disney+ through iTunes, you still need to log into the Disney site with the credentials you set up for Disney. If you can't remember what they are, try logging in from your computer. They should have a forgot password function.


Also, check to see if you got any confirmation emails from Disney.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disney + on Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.