Need help printer is not found on ipad

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claudine263 Author

Level 1

8 points

Need help printer is not found on ipad

iPad does not find Printer Edson WF 4740. Was working fine and now does not even list the printer when trying to print

iPad Pro, iPadOS 13

Posted on Jun 30, 2020 4:28 PM

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Answer 1

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lobsterghost1

Community+ 2025

Level 10

165,852 points

Jul 1, 2020 4:07 PM in response to claudine263

Is the printer and your iPad on the same Wifi network? Is the printer you are using AirPrint? If yes, to both. The next thing to try would be to unplug your home Wifi router for a minute, then plug it back in and see if the printer and iPad are able to speak to each other after the router reconnects.

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Answer 2

Jun 30, 2020 4:35 PM in response to claudine263

If it was working fine, power the printer off, wait a minute, turn it back on and make it is connected to the same Wifi network your iPad is connected to.

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Answer 3

claudine263 Author

Level 1

8 points

Jul 1, 2020 4:02 PM in response to lobsterghost1

Thank you for the email, still not working. Report of Network Connections says Network is working correctly. The wi-fi environment needs to be improved.

What now????

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