No sound while on the call.
I can not hear callers voice nor caller hears me while on the call.
iPhone XS
iPhone XS, iOS 13
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4 replies
Thanks razmee209 for reply,
unfortunatelly this does not help. Already checked it :(
- The silent mode is OFF.
- Phone is brand new
- I can hear the sound while dragging Ringer slider
- FaceTime is fine (I can hear and can be heard with camera on or off)
Microphone is working, I can talk to Siri.
The problem is only with cellular calls.
Any ideas?
Yea the next step in the link if the troubleshooting doesn't work, is to contact Apple support.
Sad news :(
Thanks.
No sound while on the call.